We loved our steamer and received many compliments and inquiries on it. However, after 6 months it went out. I reached out to customer service and they immediately shipped a replacement. I appreciate the quick resolution and ease of getting in contact with them; really good customer service imo. We also have the ice bath and the whole family enjoys it (spouse & 2 athletic kids). No issues with it in the 3 years we’ve had it.
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