My chiller doesn't chill the water, and the pump that came with it makes strange noises and doesn't seem to pump the water. I reached out to support to get help with the issue and I was asked for a video of my setup, which I provided. Since then, no one will get back to me. The whole reason I bought this package was for the chiller and cold plunge, which is more of a lukewarm plunge as the water temperature rises and falls with the ambient air temperature.I also bought the extended warranty and I have asked for a copy of the agreement, and I still have not received that.
Claim your business profile now and gain access to all features and respond to customer reviews.
