I have been going back and forth with this company via message since they do not respond to any customer service issues in any other way. It has been 17 days with long wait periods for response. Finally got a replacement for a steamer unit that only worked for two months. They sent a sub par unit, not a 1 for 1, that appeared used. It’s pretty disgusting how they treat their customers, but once you’ve purchased an item they string you along and don’t believe in honest prompt customer service. It’s a sham how they respond to trust pilot reviews as of they are on top of and care about your issues. Nothing ever came of it. It’s all a show. Now in starting from scratch trying to get an equivalent replacement, not some cheap version of the superior more costly one I initially purchased. Will update on how long this issue takes to resolve.
Claim your business profile now and gain access to all features and respond to customer reviews.
