The website claims 3- 5 day shipping to the continental US. My first order around Christmas time. Took 6 weeks to arrive and getting a hold of customer service was nearly impossible. I left a poor review which they paid via full reimbursement of my purchase to take down. I figured I would give the new dry sauna heater a chance since the steam sauna only gets to about 100° F. Since it is not the holiday season I was expecting a more timely delivery this go around. We'll it has been 3 weeks and still no product. Customer service has responded to emails this time, but refuse to acknowledge they are falsely advertising the 3-5 day continental US shipping they claim on the website. They just said we're sorry the shipping times may vary. Well if it was off by a couple days I would be understanding of that. Being off by a month unacceptable and false advertising.
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