nurecover.com

3
3 Based on 1.8K reviews

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Susanna
The sauna is good

The sauna is good, the rest is not. I truly enjoy the sauna. I use it regularly. The price was pretty good so I could see how much I would use one. The materials are rather cheap. The vessel for the water isn't big enough to last the time you can program. I feel like it would be easy to let it boil dry if you aren't careful. The sauna is tall enough that it takes a bit for the steam to fill the space. The two biggest complaints are the chair and the infrared lights. They should just leave the chair out - it's ridiculously small. The website mentions infrared lights but hardly mentions anything. I was excited to sauna and use the infrared lights. But it's only an approximately 10' rope that you have to install w/plastic clips that don't stay. If you are familiar with infrared, you would know this is not enough to expose one body part. Small portions have gone out already after two months. When I reached out for customer service, they ignored the question and when I followed up, I haven't heard back. Update: they did get back to me and are replacing the lights. I'm not hopeful, but they are taking action.

2
Date of experience: Mar 01, 2025

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