Purchased in good faith in January. Posted 2 reviews here and both removed due to pressure from vendor. This product is terrible and devoid of customer service. I contacted nurecover and their warranty and 100 day guarantee are a lie. Steam generator is almost useless, and not as productive as any knockoff at half the price. The cover leaks outside air through terrible quality seams. Save your money and buy a cheap knockoff to get the experience. Only response from seller is more harassment. Now to make matters worse, I was supposed to get the ice bath tube and got screwed out of that by a very demonic phone rep, I get an email where they dropped the price from $400 to $250 and the bucket is included. These folks need some training on retail experience. They perform like the circus clowns. Please refund my money and I can get my life back.James
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