Updated nurecover have reached out saying safety was their top priority and that they would be sending me a replacement steamer. I bought the nurecover Tropic® Home Steam Sauna and it was working for a while then the last time i turned it on it stared to smell very strongly like burning plastic, burning metal smell. I immediately turned off and sent the nureecover support team an email asking them for advise on what i could with the steam unit and if i could send to them for inspection to see what the fault is. 10 days later since my first email and 3 emails sent since to the nureecover support team without any response. (Update, response received on day 11, awaiting replacement suna steamer)
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