nurecover.com

3
3 Based on 1.8K reviews

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Lily C.
I got a Tropical pro sauna and portable…

I got a Tropical pro sauna and portable ice bath in Oct 24 , I have used both of these products continually since and can honestly agree about the health benefits of using these together . I feel more alive and mentally in a better place since starting this on top of training . However my little 4 legged friend ( cat ) decided to sharpen his claws on the floor of my sauna so he left holes in it so it was leaking . After contacting Johny at Nurecover and telling him that the side was leaking he asked me to send a video of the issue . This is when I discovered that my cat had made the holes because they were in the floor and not the seam as first thought . When I contacted Johny to tell him that it was NOT a manufacturing fault but my cats fault and I asked how much it would be for a replacement tent he told me that they didn't sell them separately but because of my honesty they would replace the tent free as a good will gesture . I can not speak highly enough of Johny and Nurecover for their customer services and help with any issues .

5
Date of experience: Jan 10, 2025

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