I will say I am very disappointed in this company. I ordered the sauna and ice bath with the chiller. The sauna arrives the instructions are horrible but I got it together. The ice bath arrives but waiting on chiller. Eventually the chiller arrives except it is missing pieces. I reach out to the company they ask for photos of what arrived I sent them. A week later I received another email asking for a video. I do that. I have been emailing them asking what’s next, when will I receive my parts and it’s been radio silence. I am extremely frustrated with this company. They do not uphold their end of the deal. There are other companies out there. Please do not order from this one let them fail as they have failed their customers. I have bought an ice bath chiller that is completely useless until I find a way around making missing pieces. I highly encourage go somewhere else avoid this company.
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