nurecover.com

3
3 Based on 1.8K reviews

...

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Merlin Bell
This company is a scam

This company is a scam. Do not order from them. I ordered a sauna from them and canceled the same day (within 2 hours if ordering it) they said they couldn’t cancel the order. My order then shipped several days after I cancelled it and when it arrived they made me jump thru hoops to return it and on top of that they are going to charge me $75 plus as a restocking fee plus shipping even though I asked them not to send it in the first place. No one ever answers their customer service line and it take 3-4 days for someone to get back to you via email. Once they knew I was not pleased with their service they quit getting back to me altogether. It’s been very frustrating. Order a sauna from another company. They aren’t worth the headache

1
Date of experience: Jan 31, 2025

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