Only had the sauna for 6 months it's only been in use for 5 months as it was a birthday gift. So used from end Sept 2024. Some months this has not been used at all and some months maybe 3 to 4 times in the month. I put this on to heat up today and the hose connection to the lid sheared I'm extremely upset. I have reached out to the company and was told they have high demand and in reading these reviews it sounds like getting any sort of response is unlikely. If I could attach photos I would. This is terribly made and could be quite dangerous. Nurecover this is shocking! It's clearly not a one off.
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