I ordered the steam sauna ice bath combo. I received the steam sauna but the ice bath never came. My attempts to contact customer service were greeted by an automated voice with an option to leave a message. Not great customer service. Set up instructions were not straight forward and seemed to missing a few steps but you can kinda figure out where everything is supposed to go. Still waiting to hear back from customer service about the cold plunge. I will be returning if the rest of the product does not arrive. Update: they stated since I applied a 10% off coupon they emailed me that my purchase was not eligible for the free cold plunge. In nowhere in the checkout process is this stipulated and when I checked out the cold plunge was listed on the order to be shipped. This company participates in FALSE ADVERTISING! Currently waiting on return label and instructions from company.
Claim your business profile now and gain access to all features and respond to customer reviews.
