I ordered the Sauna and Icebath combo on Dec 14th and have been in order status limbo for weeks, no confirmation of shipping just the "shipping label created" status. Upon reaching out to Customer Service, I was greeted by a bot stating that my order was "shipped" on Dec 15th. This is totally bogus, as the information provided via tracking hasn't changed since Dec 15th. Reading reviews and experiencing this myself, I am convinced it is a scam. Do NOT buy from Nurecover. Horrible experience and AWFUL service thus far.
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