Paid for the most expensive package and didn't receive the free ice bath with cover. After emailing their customer service at least 5 times I still haven't heard back from them about a solution to their mistake. This was purchased back in Nov. So its been wrong since then. I wouldn't recommend dealing with this company. They are shady and have zero customer service. I bought this as a Christmas present. 4 days after and I am still waiting for them to respond back with their solution to send the rest of what I ordered. I ordered this back in Nov. Will not use this company or recommend to anyone. Reply back to the email you sent me already asking for all the proof your now asking trust pilot to get for you. You already have it. So go ahead and reply back to my emails.
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