Placed my order, then wanted to cancel before it shipped as it was bought as a gift I learned was not needed. There is no way to initiate a return on the company website. No response to my email to their customer service. I’ve since sent 2 emails and tried their US phone number to reach this company - no response to the emails and phone number only takes your message. Received the product today, need a response from their support, am very frustrated and would not recommend this company if they will not engage with their customers.
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