I rated 3 stars because the steam sauna works well and the cold plunge tub itself is great! Easy to assemble and have worked as advertised so far. I bought the Ultimate Recover package for the chiller option but I’ve encountered several issues with my Nurecover water chiller. The hoses leak which means I can’t let it run full time. I have to put something under the hoses for the water to drip onto and then turn it off so it doesn’t leak all over my garage, the pump reservoir struggles to maintain a consistent flow of water. Additionally, I have to set the water temperature 3-5° lower than my desired temperature to get the chiller to turn on and cool the water properly. On top of that, the ‘red light therapy’ feature in the sauna is extremely disappointing—it relies on 4 AA batteries, which only last for 1-2 sessions. One of the main reasons I chose Nurecover was the advertised red light therapy, but it has fallen far short of expectations. Overall, these issues significantly impact the functionality and reliability of the unit. This would easily get 5 stars if the chiller pump reservoir flowed properly, and if the hoses and connections were better quality and didn’t leak and if red lights weren’t battery operated.
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