Ordered a replacement steam unit on 11th November and it's now 28th with no idea of when or even if it'll ever arrive! Order no : NU281932The website sells priority postage 2-3 days which I've still paid and the tracking is super vague showing it's been on a plane for a week! 2 phone calls to Nurecover and fobbed off with we'll call back but never solve the missing order! I could have ordered one a day on Amazon and had 20 odd delivered in the time it's took Nurecover so far! Appalling really.
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