nurecover.com

3
3 Based on 1.8K reviews

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Austen Patterson
Tiny holes in fabric and zippers. Infrared device stopped working after 10 days use

I have been using on my back deck which is in a protected area and does not get much wind and still I am unable to use if there is even a small wind because the pattern in the fabric creates lots of small pinholes through which air comes in and the heat escapes. I cannot use if temperature outside is below 50 because it doesn’t heat up and I always use highest setting. The zippers stick and there are also lots of little holes in attaching fabric through which cool air can come in and hot air can escape. The nurecover logo patch is stitched onto sauna creating more holes in sauna. The “waterproof” infrared device started shorting out after one week and stopped working after about 10 days of use. The switch was always sticky and hard to switch on and off. The plastic lifting handle on the water heating device is very flimsy and poorly attached to the device so that if I carry and fill from the sink I am afraid to carry with water by the handle for fear of it detaching from the unit and spilling water over the floor. There were no instructions included for the infrared and poor instructions for putting together the sauna. I had to find utube video to know how to put together sauna but did not find anything for infrared.

1
Date of experience: Nov 23, 2024

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