I was pleased with my tub for the first two months - worked fine. Then the pump quit working and the frustrations began. Rather than send me a new pump, they began ridiculous troubleshooting unrelated to the broken pump. Try adjusting the filter, try resetting the cooler, send us videos of the pump not working...etc. Three weeks later I'm still playing the back and forth email game. I even offered to just pay for a new pump but no luck. The tub and chiller are fine, customer service is absolutely brutal. I do not recommend.
Claim your business profile now and gain access to all features and respond to customer reviews.
