UPDATE - nurecover now saying they will only refund me if I send back the ice bath (delivered over a month ago) or have the cost of the ‘free’ ice bath deducted from my refund - shocking customer service Have waited over a month for my order to arrive. Evri reported its now been lost in their system. Contacted nurecover on numerous occasions regarding a refund over the last 2 weeks and have received slow and unhelpful responses. Raised a report with klarna in an attempt to get my money back, they contacted nurecover on 3rd September and have yet to receive a response. At this point I’m feeling as though I have been scammed! AVOID
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