*UPDATED FROM PREVIOUSLY DELETED REVIEW*Original Review from June 26, 2024;AWFUL COMPANY!!!Part of my order STILL has not arrived in over a month; however, no one wants to assist.I have therefore purchased another elsewhere, but they are saying they will refund and then change their minds while wasting more of my time!I have now had to raise a case separately, as getting no where with Nurecover.Avoid at all costs!!!Hope no one else gets messed around like myself!!!*UPDATE*I have finally been communicating with an individual from Nurecover.This person has lied and try and manipulate my reviews numerous times now (but he doesn't like it when you put his name here).Copied email from Nurecover's "Customer Support" on the 22nd July'24;"Hi,I hope this email finds you well. I apologize for any inconvenience caused by your recent experience with our product/service and for the feedback left on Trustpilot. Your both packages are already marked delivered.To resolve this matter, we're offering a full refund of £403.95 on the condition that you remove your Trustpilot feedback. We're committed to your satisfaction and believe this demonstrates our dedication to customer service.Please confirm if you'd like to proceed with this offer, and we'll initiate the refund process promptly upon confirmation of feedback removal.Thank you for your understanding and continued support.Best regards,"Therefore, I removed the review to expect this matter FINALLY resolved.I honestly must have been forgetting how much Nurecover lied to myself previously, and surprisingly NOTHING!!!I have now sent copies of his correspondence with myself regarding the FULL refund, and they will be collecting this back.As the old saying goes, "Mess with the bull, and you'll get the horns!"DO NOT TRUST ANYTHING THESE LIARS SAY!!!!**UPDATE No.2**Nurecover's "customer service" has once AGAIN lied directly below, as I have spoken to Karla the day before this response where they have confirmed NOTHING has been actioned by Nurecover!
Claim your business profile now and gain access to all features and respond to customer reviews.
