13/09 - again no update and i requested a refund many times and they dont respond. Take note if in UK as their customer service is appalling. I have raised with Trading Standards and i am not the 1st person they have heard from. 10/09 - Update - still no resolution, any comments on socials are deleted. Please don't order if you are in the UK as delivery times are 3 weeks (advertised as 5 days), tracking not accurate and plug compatible with UK :(28/08 - Update - no one replies to emails or their standard response here on all negative reviews. Decided to set up with a UK adapter plug so we could finally use and chiller unit doesn't chill. Waste of £700 please don't make the mistake and order, read these negative reviews which are a true reflection not the fake positive ones. Anything negative on social media they delete so this just shows how they operate. If this review is still here then no resolutionOrdered over 2 weeks ago with a 3-5 day delivery time. Finally arrived today after lots of chasing and im not impressed with service so far. Finally arrived today with a non UK plug so we can't use! Also ordered chiller for use in garden and manual mentions can't be covered, in sun or in damp conditions which implies unsuitable for outdoor use! Waste of quite a lot of money!!
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