I ordered the nurecover tropic pro with the free ice bath. I used a discount code. When my product arrived at my home, i open the box only to find that the ice bath was not included. I emailed customer support and they told me that since I used a discount code that the ice bath is was not included. No where is this information on the website. I just went to the website, put in the exact same information like i was going to purchase another sauna and get the free ice pod and the ice pod was in fact included in the order with the price discounted. I would like some resolution on this please.
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