nurecover.com

3
3 Based on 1.8K reviews

...

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MB74
The worst customer experience I've had in a long time

I spent a good 45 minutes putting it all together and had to supplement the instructions with some Youtube video help. After 5 minutes of use the steam heater quit and will not turn back on. What a waste of time and money.Update: Now Nurecover is asking for me to send them a video of the unit not working in order to process a refund. This is how you make a bad situation worse.Update: Nurecover really wants this review removed. So they offered to reimburse me for the new steam heater I had to purchase and in exchange I agreed to remove the review. But nearly 1 week later they have still not provided even that small refund. They just don't care. I wish I could rate this experience 0 of 5.

1
Date of experience: Jul 24, 2024

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