Terrible customer service, takes them Forever to respond then they give you a few word answers. I received both the ice pod and sauna spent the money to go all in, also bought the ice pod cooler it’s been two weeks and that has not arrived. The sauna sipper broke after the third use, the steamer for the sauna works when it’s sitting only in a correctly placed angle. I wouldn’t have wrote a review about all of this, if the customer service was good, I understand product issues but bad customer service after spending 1000 on this company is not cool! I’d recommend saunabox instead. I’ve been asking for return labels and no reply
Claim your business profile now and gain access to all features and respond to customer reviews.
