I ordered the red light option with the Sauna and it was omitted.Support asked me to provide photos of the order, I guess to prove I was not lying. I provided the photos and support completely ghosted me. The number on the website is an automated message and no one is available even during posted hours. No responses to multiple emails.Terrible experience.UPDATE: I received a request for an order number. I provided it. 2 days of silence. NOTHING.UPDATE:10 days in. Arnel T. from support emailed me a bogus tracking number and said my deliver would be "delivered in any moment now". The tracking number is not valid anywhere I try it. I asked what service it was for and no response.THE RESPONSE I GOT FROM THIS REVIEW WAS OBVIOUSLY AUTOMATED TO GIVE THE IMPRESSION THEY WERE DOING SOMETHING BUT IT IS A SCAM. NOTHING BUT LIES.UPDATE:20 days in and still lies and a useless tracking number. no direct answers, just vague promises. DO NOT use this company!
Claim your business profile now and gain access to all features and respond to customer reviews.
