Well, just to repeat the same experience. Ordered 2, got the order booked twice due to a faulty website process (once with an expensive order insurance) and both orders charged twice.No product.Seeing the reviews I understand that they did not react to the threat of a negative review - It cannot get worse...Update 19th JanThe double charge for the two shipments have been reverted.Nevertheless, I had within an hour complaint to their service team that the first order with an extremely expensive shipment insurance was not made by me but a result of a faulty website, which during the payment process stalled and blinked without further change. I killed the open tab, started from scratch and ordered two units. I explained that if I would have wished to order two more units within 5min, I would have ordered them in one parcel to save on shipping and get a higher discount. No answer.The obviously fraudulent double charging has ben reversed by writing directly to their service provider for billing with cc to NuroClean.The faulty double order correction is still outstanding.
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