Review Time
I tried the gel on three separate applications following all directions and I have found no improvement in the black mould that is present on my shower tile and grout.
SCAM - There was no identification that the order was in US$ until Paypal invoice received, which makes the product very expensive. They tried to add a hidden charge as well. Should have known it was a SCAM. Tried to cancel immediately and even though their terms and conditions state within 12 hrs, their Support Line said the order had gone thru and was backed so couldn't be cancelled!!! All within about 15 mins of ordering!! What lies. SCAM SCAM SCAM. DO NOT PURCHASE FROM THIS COMPANY
I was mislead into believing I was purchasing 5 TUBES of Nuro Clean for $15.29 USD, then AFTER I had paid I discovered I had inadvertently ordered 5xPACKS of gel at a cost of $76.45USD!! I am unable to CANCEL my order even though 'payment' still pending. So, buyers beware.
P.S. I rang their phone # to complain & cancel but it is a fake.
I would be interested to know if anyone has received a refund. I tried to cancel immediately through both the 'company', PayPal & my bank.
I was mislead into believing I was purchasing 5 TUBES of Nuro Clean for $15.29 USD, then AFTER I had paid I discovered I had inadvertently ordered 5xPACKS of gel at a cost of $76.45USD!! I am unable to CANCEL my order even though 'payment' still pending. So, buyers beware.P.S. I rang their phone # to complain & cancel but it is a fake.I would be interested to know if anyone has received a refund. I tried to cancel immediately through both the 'company', PayPal & my bank.
I ordered 3 toilet foaming pits and was charged £65 and it took from 4/1/26 to receive them on 30/1/26 and I tried to email asking why the long delivery but my email did not go through, I suspect it was full of complaints.I have now looked on amazon to see how much for the identical product received and £5.99 so I and a lot of others were well OVERCHARGED. I and I hope others read this and shop on Amazon so save your money
So-called Nuro clean mould gel took weeks to arrive. Ordered on the 2nd Jan. 2026.Ordered 2 boxes as per discount offer. Arrived today. 29th January. Two VERY small tubes, in pink and purple boxes, called *C 'Mold Remover Gel. "No mention of Nuroclean anywhere. Very small tube was half empty when I attached nozzle supplied, after removing the seal, and it didn't even cover half the base of the shower just at the junction where wall meets floor and mould grows. Also found out they charged an extra $8.99 AU for '"Etended warranty" ( no x) which I had not agreed to. Also came from two different company names - not Nuro gel. " YW Co., Ltd". And 'Commerce Core UAB'. ALSO - their " free Thankyou Card" - also unsolicited, had a fake 'paypal' assistance email address to write to, to air 'any issues.' NOT a valid paypal email address. I checked. PLUS, the 'gel' was runny/slurpy and it does not work. I paid $77. 96 AU for two little half full tubes that do not work.
I ordered a small amount of mould cleaner but this was increased by the company, too much money went through without my asking for it and the order went through very quickly and wrong. I tried to cancel it straightaway but the email bounced back. I rang my bank and hopefully this money will not be paid. I don’t know though as I paid through PayPal and have to ring them tomorrow and try and sort it out. It is obviously a scam site - keep away from it is my advice.
I was planning to order 2 qty but I was never placed the order and system automatically placed ordered on behalf without my Knowledge, with extra cost of shipping and shipment protection cost. If I would know about the actual cost I would have not placed the order at such a high cost, cherry on the top, system showed me a better deal, I chose the option and system place another order, I didn't placed the order for single qty and now the order is placed for 4 Qty, if all ok I would have placed order for 2 Qty with £17.99x2 = £35.98, instead they sniffed mine pocked with £73.87, I raised dispute with PayPal but all in vain and a company called commerce core UAB told that we will ship the order and I need to send it back for refund and I don't know the process of return or refund on the order or any where for this product. they have different company to delivery the product and different company managed payment collection. look like I am duped, I will not going to get the refund for purchase which I didn't make. Paypal also through me out to seller to deal with them, order no for this product is D993A664DC placed on 25/01/26. the mail id on the order support @ buynuroclean.comis also not working I got the mail delivery failure. I would like share my order with every one.Order #D993A664DC is ConfirmedThank you for your recent purchase. Your order has been automatically processed in our warehouse and is now undergoing quality checks and packaging stages. We are preparing it for shipment as quickly as possible.You will receive shipping update via email soon. Please note that the delivery tracking number will be assigned within 24 hours. confirmation iconsIMPORTANT BILLING INFORMATION:Your order might be displayed on the bank statement as multiple transactions. If you selected additional special deals then your bank statement may show multiple transactions.Bank statement may show a different name due to payment providerTransaction are separated if you chose additional productsYou can request a refund for each transaction separatelyPlease contact our customer support if you don't recognize this charge or have questions.Order SummaryOrder Price2 x Mould Remover Gel + Shipping Protection £41.972 x Mould Remover Gel £25.98Shipping & Handling £5.90Original Price £181.87Total Savings -£113.92Order Total £73.85IMPORTANT SHIPPING INFORMATION:Please be advised, due to large order quantities our average shipping times have increased and are estimated below based on your location.Customer Information am removing my personal detailsUnited KingdomDeliveryLocation Estimated Shipping TimesUnited States 7 - 12 Business DaysEurope 5 - 9 Business DaysAustralia 5 - 9 Business DaysCanada 7 - 12 Business DaysInternational 9 - 14 Business DaysWe Are Here to HelpIf you have any comments or concerns about your purchase please feel free to contact our customer support department: https buynuroclean com/contact-us, The last after clicking the website address, you get contact no +1 (541) 634-2694 and email support @ buynuroclean.com nothing works.
Well, just to repeat the same experience. Ordered 2, got the order booked twice due to a faulty website process (once with an expensive order insurance) and both orders charged twice.No product.Seeing the reviews I understand that they did not react to the threat of a negative review - It cannot get worse...Update 19th JanThe double charge for the two shipments have been reverted.Nevertheless, I had within an hour complaint to their service team that the first order with an extremely expensive shipment insurance was not made by me but a result of a faulty website, which during the payment process stalled and blinked without further change. I killed the open tab, started from scratch and ordered two units. I explained that if I would have wished to order two more units within 5min, I would have ordered them in one parcel to save on shipping and get a higher discount. No answer.The obviously fraudulent double charging has ben reversed by writing directly to their service provider for billing with cc to NuroClean.The faulty double order correction is still outstanding.
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