I was a customer since 2016. They had good service back then. Even if some plants arrived broken or dead, they used to be replaced or refunded. In my recent experience I received 4 good plants and 4 dead plants. When I mentioned it to their customer care, they agreed to provide a gift card for only 2 of the dead plants. The customer care executive Siddhi Narke claimed to have sent it to my email. When I told her I did not receive it she said it takes 24 hours. I have sent several emails regarding the same but they have not shared any gift card. Their customer service has gotten soo worse and they are sending useless dead plants half the time and promising to reimburse half the dead plants and then going radio silent when we ask them about the gift card. Please buy from other trusted websites with better reviews.
Claim your business profile now and gain access to all features and respond to customer reviews.
NurseryLive provides wide range of natural plants and accessories online in india. We delivers 6000+ nursery plants, seeds, bulbs, pebbles, pots & planters across all major cities in India.