Review Time
I had ordered 3 items in that so far I have received only one. I have send them 10 updates including raising the ticket. These people don't bother to respond and they talk about the product already delivered. It is one of the worst website on customer service. They don't even know what to answer. I have lost my money
Ordered three plants but received only one, which was poor quality. After I complained, they replied a week later promising delivery within 48 hours—nothing arrived. Another week passed with the same message and still no plants. Now they claim the order was delivered, with no evidence and no plants received.
I had ordered 3 items in that so far I have received only one. I have send them 10 updates including raising the ticket. These people don't bother to respond and they talk about the product already delivered. It is one of the worst website on customer service. They don't even know what to answer. I have lost my money
I would like to raise a concern regarding my recent order. The delivery was incomplete, and despite following up multiple times over 2–3 days, I was repeatedly assured that the remaining items would be delivered within 48 hours. Unfortunately, this commitment was not fulfilled.It has now been over a month, and I have not received the pending items. Additionally, my subsequent attempts to reach customer support have gone unanswered.
IOrder NLV1411827600Confirmed Jan 11Is my order no. In Nursery live for Rs. 1496 pre paid but upto date 04.02.2026 no response from the seller or delivery agent. How can I claim for refund. Inspite of my several requests to customer care of Nursery live through email
I ordered 2 plants paid up but received only one plant. Writing to them for 15 days neiher plant got delivered nor money got refunded. Today I git a whatsapp revert it is already delivered. Pls don't TRUST them and pay upfront. Very disappointing first time experience! I dont recommend you buy from them at all!!
Nurserylive.com has yet to deliver the plants that I ordered from this website on January 7 2026. They have kept me going around in circles regarding this. All of a sudden, the delivery status on their website against my account shows the items as "delivered." Delivered where? To whom? My money has gone down the drain. I have requested for a refund if they are unable to fulfil the order, but it seems the company has no intention of doing that. I am now very sure that the positive reviews on their website are all fake. Nurserylive.com is a scamming website that is tricking people into paying for items that they will never receive. The people behind this website are scam artists who continue to defraud people on daily basis, earning lakhs of rupees in the process. They need to be arrested, and the website needs to be shut down.
Placed order with Nursery live on 3rd Dec received wrong plant in carry bag from local vendor... complained on the same & asked for refund for entire order, still waiting..no contact details, customer care gave wrong number...asked to cancel remaining product, no answer....my worst experience with plant purchased online, other sites are much better
It’s a scammers! Never give your money to them! By them refund policy in 24h after order you can cancel it. I made my order 17 November in the morning, in the morning 18 November I tried to cancel it, but they said it’s impossible because my order already on the way and gave me tracking number. Till 19 November I tried to check this tracking number- but NO one delivery service hadn’t any information about this. After on Indianpost I saw this: “Booked On: 19.11.2025” So they booked parcel after my cancellation request! But firstly said me that they can’t cancel because already send parcel!
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NurseryLive provides wide range of natural plants and accessories online in india. We delivers 6000+ nursery plants, seeds, bulbs, pebbles, pots & planters across all major cities in India.
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