The items I ordered on October 13th were never delivered, despite being listed for 4-8 day delivery on the website. After numerous inquiries without clear answers and having made arrangements for the job, I requested a cancellation and a full refund. They agreed on November 5th, promising the refund would be processed within 5 to 10 business days. Now, 19 days later, I still haven’t seen the refund. I was told they are experiencing issues with their payment system. I would advise avoiding this company, as they cannot be trusted. *EDIT: After posting this review, the company contacted me, resolved the refund quickly, and offered compensation. It was a frustrating experience overall, but I am satisfied with the outcome in the end.*
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