Put an order in for 2 patio packs as the price was way better than anyone else. Downside is the transport part and inflexible on where they will deliver it to despite me sending pics and numerous messages they couldn’t guarantee where they would off load it to and that really matters. Reluctantly I had to cancel and still haven’t refunded me nearly 2 weeks later. Outrageous!! Whilst Juliet was polite on the phone, they are not so straightforward to deal with so please beware. If you need a refund then be prepared to wait substantially longer than you should have to. Shame Having received a reply today Friday 28th November the reply simply isn’t true. I did send lots of pics to prove the delivery was possible but their transport department was so uncooperative. They agreed and I paid then changed their minds. It was ME who cancelled. Just beware with your ordering arriving as the prices offered are very competitive but be prepared to have your stuff dumped anywhere the driver chooses. Yes it did take over two weeks to receive a refund and I stand by that being an outrageous amount of time. They are polite but I believe if you’re not careful the saying« Cheap is expensive and expensive is cheap » is a good saying to take on board Just beware ……
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