I ordered some joint supplement treats, before 10:30 on Wednesday, their clear advertising says 48 hour delivery, tracked. If ordered before 11 it's dispatched that day!
By Friday evening there was still no notification of the order being dispatched. I have since emailed 3 times, tried their Facebook chat and not had anything but an auto response telling me not to email multiple times! Then Sunday evening the Facebook chat woke up and asked me for the order number. I gave them this and it's been silent again since.
I eventually emailed Monday to say cancel the order and refund me since they clearly haven't even sent th items.
Now at 6:30pm on Monday and email to say they have dispatched it!!! Check Royal Mail, and no tracking info, so have they dispatched it, or just lying again.
If you are after any company with a level of customer support.l. or one who actually deliver as advertised. Avoid these like the plague.
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NutriPaw helps pets live happy, healthy lives through natural herbal supplements made as tasty, irresistible treats.
NutriPaw has developed natural supplements to support some of the most common areas that dogs need help with, including stress, fear, itching, scratching, joint flexibility and strength and aging. Made with only the highest quality and best tasting ingredients these treats will help you take the complexity out of keeping your dog healthy.See more
