I’ve placed around 15–20 orders [each in the range of 50-70 GBP] with this company in the past and everything was fine—until now. My most recent order shows as "delivered" by DPD, but all I received was a vague photo of the box, sitting somewhere, not even showing it at my doorstep. The company refuses to offer a refund or replacement unless I file a police report and provide a reference number. Frankly, I don’t have the time to jump through these hoops.It is the company’s responsibility to ensure the courier delivers the package properly; with a signature or clear delivery photo. This experience has been incredibly disappointing, and after being a loyal customer for so long, I will not be placing another order. You've lost my trust.Edit [22/07/2025]: I’m currently waiting to see how Nutricircle addresses the issue and will update my review accordingly based on their response. Edit [29/07/2025]: full refund issued - Thank you.
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