Regrettably, I didn't consult reviews beforehand. I made my first purchase during a promotional event for two protein isolates. After completing my order, I added a creatine to my cart merely to check the discounted price. To my shock, a few hours later, I received an email confirming the purchase of the creatine—without my consent. I promptly reached out via email twice, but received no reply. After several days, I called customer support, who were unhelpful. They informed me that once I received the product, I could access a portal to print a return label (which turned out to be incorrect). I later discovered that I would have to cover the return shipping myself since I hadn't opted for their “insurance.” I have since emailed them multiple times with no response. Additionally, the protein isolate has an unpleasant taste—this is the first brand I've encountered with such a bad flavor and odor. I certainly do NOT recommend purchasing from this company!
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