I’ve had positive interactions with the company before, but it seems they’ve lost their touch. I encountered a minor issue with an order, which they chose not to resolve. By "they," I refer to the outsourced support team and the automated phone and email systems they've implemented. A competent representative could have easily fixed the issue in minutes, or they could have opted for reliable carriers instead of questionable third-party providers.
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A third generation family business selling nuts, and then some. With nearly 3,000 products, you can satisfy your nut craving, your fruit craving, your chocolate craving, and even your health craving.
