I have been driving and been insured for 28 years. This i by far the worst experience I've had.
They asked me for my V5C, I couldn't find it, I told them. They said I needed to contact the DVLA. They cancelled my policy anyway. Giving me 7 days notice. I informed them I had applied for a new V5C, and they said they would extend my cancellation period by 5 days, saying that if I had not received my V5C in time the policy would be cancelled. Today I received my V5C, and sent them it. A full 12 days before my policy was due to be cancelled. Only to find out the backdated the cancellation to 3 days prior!!
They should not allowed to be an insurance company.
Outrageous behaviour!
Claim your business profile now and gain access to all features and respond to customer reviews.
At nutshell, we’ve got car insurance cracked. Quite frankly, it’s been too complicated for too long. So, in a nutshell we are changing insurance for the better.
We all know that sometimes, nutty things can happen. If you’ve had a bump, been hit by an uninsured driver, or even put in the wrong kind of fuel, we’ve got your back. Our claims team will help keep you moving and make the process as pain-free as possible, by treating people… well like… people.
Car insurance is confusing enough, so to take out the hassle, we’ve included Motor Legal Protection in your cover for free. Not only that, but if you need to make a change, we won’t charge you admin fees. It’s all about the little wins in life, right?!
We get that sitting on the phone for hours on end trying to sort out your motor insurance is far from ideal. That’s why we offer fuss-free, online servicing that allows you to view your policy documents 24/7. We have set out right from the start to make our experience as smooth as possible, so you can get on with doing the things that are important to you.
That’s what we’re all about… insurance in a nutshell.
Find out more at nutshell-insure.co.uk
See more
