I wish I could give zero stars. On December 31, 2025, they charged my account. By January 3, 2026, I was informed they ran out of stock and wouldn’t have more for 12-18 days. I requested a cancellation and refund on January 6, 2025, but they offered me $75 back instead, which I declined. They then proposed $80, but I reiterated my request for a cancellation and refund. This morning, I was told my order hadn't been fulfilled and that I could get a cancellation and refund. However, later today, I received an email stating my order had shipped, with a UPS label created after 3:00 PM despite being told I'd get my cancellation by 8:00 AM. I plan to return the item as soon as it arrives, assuming they respond quickly enough to meet the return window. I cannot recommend this company at all due to their poor customer service.
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