This chiller isn’t worth the money. Ours failed to cool to the desired temperature after two months. It even gave a high temperature warning and started beeping uncontrollably. Seems dangerous to me. I immediately contacted customer service and was surprised at how responsive they were. But after months of back and forth with trouble shooting and videos demonstrating the problem, they emailed to tell me the 6-month warranty had run out. They strung me along for 4 months. After letting them know I would be reporting them to the FTC and BBB they offered to send me a new temperature probe. It looks completely different from the original part and surprise— it doesn’t work!UPDATE:Nuvio has agreed to send us a refurbished chiller.
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