I've had my recovery chiller since June/July of last year. I was skeptical of the quality of this product prior to buying it given how economical it was. Turned out to be just what I needed, and it always performed well for me. However, last week I noticed the temperature sensor was busted so I reached out to their customer service team. Charlie (the customer service representative I was put in contact with), quickly diagnosed my issue, sent me a new temperature sensor, and sent helpful, and instructive videos so that I could fix it myself. My recovery chiller's running just like new again! Thanks!
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