I purchased a sofa in August, and my experience has been extremely disappointing from start to finish. First, the delivery was a nightmare. The company was late on the scheduled day without notifying us, and despite paying €75 for the service, the delivery team did not assemble the sofa. Worse, they were rude and unhelpful, refusing to let us check whether all parts of the sofa were delivered correctly. Second, the quality of the sofa is far below expectations. It started sagging from day one, even though we barely use it. The construction lacks proper support—there are no springs, and we constantly have to adjust the fabric to keep it looking acceptable. For a premium-priced product, this is simply unacceptable. I cannot recommend this company based on this experience. Poor customer service, subpar craftsmanship, and an overall frustrating purchase. Save yourself the trouble and look elsewhere.
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