Exercise caution with this brand. They claim returns are allowed, and I opted to return the items due to the poor quality of the furniture. I had to make several calls and engage in lengthy email exchanges just to arrange the return pick-up, which took about two weeks with numerous follow-ups. My return was collected on November 10th, and now, over a month later, I still haven't received my refund. There have been no emails or updates. I reached out via chat, and they informed me that they cannot provide any information on the status of my return. I sincerely hope to recover my funds soon…
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