Here’s my feedback on the 100 x 60cm brushed stainless steel towel rail I purchased recently. The website was user-friendly, and my order arrived quickly, which was great. However, the shipping box was damaged, though the towel rail itself was unharmed. The rail has a high cosmetic standard, but it was warped, causing one leg to not align properly with the wall. The welding on the mounting legs was subpar, raising concerns about durability. The screws for securing the rail are also difficult to tighten. The heating element looks cheap and detracts from the overall quality. After connecting it electrically, most of the rails heat well, but one remains cold. Disappointed with the performance overall.
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A warm welcome from all here at NWT. We pride ourselves on being Designer Heating & Bathroom Specialists with decades of experience in steel and aluminium manufacture and worldwide distribution. We offer the complete service, catering for a variety of customer needs.
From our Conwy based showroom and offices, we have carefully selected a wide range of products for display, which is open to the public and trade alike to view at your leisure.
We offer top quality products available to purchase online or in person at the most competitive UK prices.See more
