This is undoubtedly the most disappointing bus service I have ever experienced. It's hard to believe they are still in operation. The fares are excessive, and the buses are consistently late. I waited for the 63, which never arrived, forcing me to take the 61, which was also delayed. Consequently, I was very late for work. The company must address these issues and consider hiring someone capable of managing operations more efficiently and offering better pricing.
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As the biggest bus operator in the West Midlands, our teams work hard to get you to where you need to go across Birmingham, the Black Country, Coventry and the wider region. Visit our website for information around routes, timetables, tickets and travelling sustainably.