We booked online from Australia and the booking process was smooth, confirmation came back quickly. Our Driver was waiting for us when we got through baggage collection and the Vehicle was excellent, Well maintained, very clean and our driver was very friendly. We had lots of questions about NYC on our drive in to our hotel and he very kindly answered everything for us. We had the same experience on our return back to JFK. The only negative is that although you are given a base price there are lots of taxes and extras that then become the final price. We found it was approx 40% more that the base price we were quoted. However the limo service beats having to get a shuttle and stop at every hotel on the way to your hotel which can take 2-3 hours. I will definately use NY City Limo again.
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