I booked a room at the hotel NYX Hotel London Holborn by Leonardo Hotels in February for 06.05-11.05. In April due to medical condition I needed to start treatment and could not travel. I contacted the hotel in order to cancel the booking, the hotel declined the booking and offered to amend the dates. For the last 10 days am waiting for the hotel to confirm the updated dates.As the reservation went through Booking the hotel is not responding to my emails and according to Booking the hotel did not send a response to them as well..I cannot recommend the hotel...
Claim your business profile now and gain access to all features and respond to customer reviews.
