Day 1 - The item was not collected. Day 2 - I called at 8:20 am and was promised it would be picked up. I followed up at 4:30 pm and was assured again it would be collected on Day 3 after 2:00 pm. Day 3 - I called at 4:33 pm and was told I needed to take the item to the local postal service and arrange for a delivery label myself. This process was a complete waste of time; I could have walked the item there and back in that timeframe. This is disappointing for a delivery fee of $8.46.
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