The customer service is incredibly poor. I realized immediately after ordering that I had selected the wrong size, but I wasn't able to cancel or change my order even though it hadn't shipped yet. The online chat was unavailable, and I received an email response 24 hours later stating that changes were not possible. I did manage to get a return authorization since I paid full price, but returning the item would have cost me $25 and taken 17 days to get to their location, while I live in a different province.
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The official OAK + FORT Facebook page. OAK + FORT is a fashion brand for women and men who seek every day essentials reimagined with a modern minimalist approach. www.instagram.com/oakandfort