I had a very disappointing experience with support. I realized I had selected the wrong size right after placing my order, but I couldn't cancel or change it, even though it hadn't shipped. The online chat was unavailable, and their email response took 24 hours, only to tell me that changes weren't possible. I did get a return authorization, but returning the item would cost $25 and take 17 days to reach their location, while I live in a different province.
Claim your business profile now and gain access to all features and respond to customer reviews.
The official OAK + FORT Facebook page. OAK + FORT is a fashion brand for women and men who seek every day essentials reimagined with a modern minimalist approach. www.instagram.com/oakandfort