My husband ordered me a necklace. Silver, $200.
Came in super tarnished.
I wrote the company. They sent me a return
Label then sent me another one.
Weeks later I get the necklace. Open the box looks great on the front. Take it out half the chain is tarnished again.
Wrote them again. They say so sorry. Keep that one and we can either replace it or give you something else.
I pick something else, then they tell me actually it’s a premium product and I have to ship it back. After finally getting someone and not a AI robot on messenger they say so sorry for the communication we will ship you the new item keep the old.
I get the new piece today, it’s tarnished again!
This jewelry isn’t cheap, unless you wear gold this company isn’t for you.
Super bummed. I will won’t buy here again.
Wish I could add photos because it’s not right. I can buy on Amazon and not get tarnished pieces sent to me
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Your destination for custom and fashion jewelry. Explore Oak & Luna for bracelets, necklaces, rings and more. Everyday beautiful.